Frequently Asked Questions
Here, you'll find answers to the most common questions about our products, services, and policies. We aim to provide you with all the information you need to have a smooth and enjoyable shopping experience. If you can't find the answer to your question here, please feel free to contact us at contact@tomikorean.com. We're here to help! 💬
Shipping costs and delivery times vary based on the product type and the shipping destination. After adding items to your cart and entering your shipping address, you can see the shipping cost and the estimated delivery date.
Please note that we apply the lowest shipping rates in real-time, so there may be slight variations from the prices listed below.
The regional shipping costs for tote bags are as follows:
Region | Single Product | Additional Product |
---|---|---|
USA | €3.59 | +€1.80 |
Europe | €3.99 | +€1.25 |
UK | €3.69 | +€1.25 |
EFTA States | €8.99 | +€1.00 |
Canada | €6.09 | +€1.70 |
Australia / New Zealand | €6.19 | +€1.15 |
Japan | €3.99 | +€1.25 |
Brazil | €4.09 | +€2.25 |
Worldwide | €10.59 | +€5.30 |
The regional shipping costs for t-shirts are as follows:
Region | Single Product | Additional Product |
---|---|---|
USA | €4.49 | +€2.10 |
Europe | €4.29 | +€1.25 |
UK | €4.19 | +€1.25 |
EFTA States | €8.99 | +€1.00 |
Canada | €7.69 | +€1.70 |
Australia / New Zealand | €6.19 | +€1.15 |
Japan | €3.99 | +€1.25 |
Brazil | €4.09 | +€2.25 |
Worldwide | €10.59 | +€5.30 |
*EFTA states - Iceland, Liechtenstein, Norway, Switzerland
*Shipping to Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, North Korea, and Syria is not available.
If your order hasn't arrived within the expected delivery time, first check the tracking number to see the current status. If the tracking indicates 'delivered' but you haven't received your package, please follow these steps:
- Verify the shipping address.
- Check with your neighbors or local post office to see if the package was delivered to them.
- If you still can't find the package, contact us at contact@tomikorean.com . We will start an investigation with the shipping carrier and assist with a reshipment or refund if necessary.